How can we help?
Find answers to commonly asked questions about our treatments and booking process.
The Pamper Shed offers a calm, one-to-one experience where treatments are never rushed. Each appointment is tailored to you, allowing time to reset, relax and receive truly personalised care.
Absolutely. Many clients come to The Pamper Shed for a calm, private and supportive experience. You’ll be welcomed at your own pace, and everything is tailored to help you feel comfortable and relaxed.
Of course. You’re always welcome to get in touch if you’re unsure what to book. I’ll happily guide you based on your needs, whether that’s skin concerns, relaxation or general maintenance.
Appointments are often booked several weeks in advance, especially for evenings. I recommend booking ahead to secure your preferred time.
Yes — you’re very welcome to combine treatments. If you’re unsure what to book, feel free to message me and I’ll help you choose the right combination.
All treatments include a consultation to ensure everything is tailored specifically to you and your needs.
The Pamper Shed is located at New Metford Farm in East Bower, Bridgwater. Full directions will be sent to you in your appointment reminder.
Yes — there is free on-site parking available at New Metford Farm.
When you arrive, follow the driveway around to the back of the property, through the gates, and turn right to the signposted parking area in front of the garages.
Please remain in your car at your appointment time and I will come out to welcome you in
When you arrive, follow the driveway around to the back of the property, through the gates, and turn right to the signposted parking area in front of the garages.
Please remain in your car at your appointment time and I will come out to welcome you in
Please arrive at your appointment time and wait in your car. I will come out to collect you. If you are arriving on foot, there is a covered seating area in the garden where you can wait comfortably.
As I work one-to-one and prepare the space between clients, I kindly ask that you arrive at your scheduled appointment time.
To maintain a calm and relaxing environment, appointments are for clients only.
A minimum of 48 hours’ notice is required to cancel or reschedule your appointment. Late cancellations or missed appointments will be charged in full, as this time has been reserved especially for you.
Late arrival may result in your treatment being shortened. Arriving more than 10 minutes late may result in your appointment being cancelled and charged in full.
Yes — all facial treatments include personalised skincare recommendations based on your skin’s needs.
Yes — you’re very welcome to order products through me. Simply send me a message and I’ll arrange this for you. Online purchasing will be available soon.
Payment can be made by cash, bank transfer, or all major credit and debit cards, including American Express. Contactless payments, including Apple Pay and Google Pay, are also accepted.
In many cases, yes — however it’s important that I’m aware in advance. Please include any relevant information on your consultation form or get in touch before booking if you’re unsure.
This is very rare, but if you have any concerns following your appointment, please get in touch and I’ll be happy to advise.